Contact Customer Service

Call: (615) 889-3060

Send a Message:

Box Office

Open Every Day*
9:00 a.m. to 4:00 p.m.
*excluding Thanksgiving Day, Christmas Day, and New Year’s Day
Night of show, box office opens approximately one hour before doors open.


Administration: (615) 458-8700

Gift Shop: (615) 458-8730

Requests for charitable donations: Please email Holly Templeton. Thank you!


Marketing & Advertising
Stephanie Gray, Marketing Manager Email

Public Relations (photo/filming requests)
Alyson Stokes, Brand Communications Manager – Live Entertainment for Ryman Hospitality Properties Email

Tours & Ryman History
Joshua Bronnenberg, Museum Curator & Tours Manager Email 

Group Sales 
Wayne Chandler Email